RMA Insurance Solutions is a full-service Administrator. We offer a wide range of services, including marketing, customer service, administration, claims adjudication, and actuarial support.

Our services are available individually or in combination. We have the capability to deliver our services both in English and French across all provinces and territories.

Administration Services

RMA Insurance Solutions is dedicated to providing quality administration to help you achieve your customer care requirements as well as your corporate risk management objectives. Our services include:

  • Product development
  • Marketing and distribution services
  • Portfolio management and administration
  • Underwriting, pricing and risk assessment
  • Actuarial consulting
  • Toll-free, bilingual customer service call center support
  • Reinsurance program design services and contract wordings
  • Licensing applications and renewal assistance
  • Run-off administration

Claims Services

RMA Insurance Solutions has been managing Life, Disability and Loss of Employment insurance claims, in addition to other warranty-related claims for various lines of business, for over 20 years. Our claims adjudication systems have been developed to ensure prompt service, secure data, and useful and timely management reporting. We have a proven record of prudent judgment and fair treatment of claimants.

Our services include:

Efficient and accurate claims processing

Bilingual forms and correspondence

Toll free, bilingual claims inquiry service

Detailed claim data tracking

Compliance with all Provincial Regulatory and Reporting requirements