Get to know us

At RMA, our best asset is our people. Take a moment to meet our stellar team! We’re always here to help.

RMA employs some of the industry’s most talented and dedicated professionals with many years of experience earned while working for RMA and other leaders in the insurance industry. Our team is multi-generational and culturally diverse; women comprise more than half of our workforce, many of whom currently occupy key and influential roles within our organization, including the top position.  We believe this strength in diversity enables us to be more innovative, empathetic and flexible, with the confidence to lead and manage a wide variety of opportunities in risk management, consulting, technology and administration services.

Claire Myles

President

Sherry Duffy

Vice President - HR & Corporate Communications

Douglas Lum

Managing Director - Life Reinsurance

Ed Yeung

Sr. Vice President - Insurance Solutions

Blake Luo

Vice President & Group Actuary - Accident & Health

Jason Foroglou

Vice President - Commercial Insurance

Anthony Rotondi

Vice President - Operations

Nathan Bakker

Life Reinsurance 

Michael Castel 

Accident & Health

Tracy English

Assistant Vice President - Insurance Solutions

Gema Escobido

Director - Business Operations and Compliance

Tara Felt

Commercial

Rashawnne Gardiner

Commercial

Francine Hemmerechts

Commercial

Jeff Higuchi

Vice President - New Business Development

Jean Jaques Jako

Insurance Solutions

Brad Lee

Vice President - Strategic Initiatives, Life Reinsurance

Junxiu Liu

Life Reinsurance 

Nilesh Mehta

Vice President - Financial Solutions, Life Reinsurance

Cindy Mitchell

Vice President, Marketing Underwriter

Laurel David

Director - Accident & Health

Letitia Pedersen

Operations

Meisam AramI

Operations

Mark Swanson

Executive Vice President - Business Development, Life Reinsurance

Leanne Taylor

Commercial

Mercedes Wenner

Life Reinsurance 

Kiersten Zukowsky

Commercial

Claire Myles

President

Claire is one of the two founding partners of RMA. As President, she is responsible for the strategic direction and development of RMA’s business and has oversight for all facets of the business including products and services, operations, finance, HR, compliance and risk management.Prior to RMA, Claire worked for several years at North American Life in the Corporate Actuarial and Reinsurance areas until its merger with Manulife Financial in 1996. Her responsibilities included marketing, pricing and financial reporting of the Life and Health reinsurance business. Claire holds a Bachelor’s degree in mathematics and is a Fellow of the Life Management Institute (FLMI) and a registered Insurance Broker under RIBO.

Sherry Duffy

Vice President - HR & Corporate Communications

Sherry joined RMA in 2019 as Head of HR and Corporate Communications. She is responsible for leading the company’s HR function and programs and oversees internal and external communications and company events.Sherry joins RMA with over 25 years of experience and has held other HR leadership roles with Markel Canada, Aurigen/Partner Re and RBC Insurance. Sherry holds a Bachelor of Arts degree, a post graduate diploma in HR Management and holds the CHRL designation.

Douglas Lum

Managing Director - Life Reinsurance

Douglas joined the RMA team in 2013 to oversee our Life Reinsurance operation, which encompasses pricing, marketing, underwriting and treaty. A member of the RMA management team, Douglas brings over 20 years of industry experience to his position.Prior to joining us, he was the General Manager, Life & Health, for Allianz SE Reinsurance in Singapore, overseeing business activities in Asia Pacific and MENA. Douglas has also held senior roles in business development, client management, and actuarial functions with Allianz Re and Gerling Konzern Globale Re.

Ed Yeung

Sr. Vice President - Insurance Solutions

Ed joined RMA in 2002 to develop our Direct Insurance business. He is responsible for product development, pricing, and business development in Canada. Ed has been instrumental in expanding RMA’s product portfolio beyond Creditor Insurance to areas such as Warranty Refund and Gap Insurance. Ed started his career at Canada Life, beginning as an actuarial student in 1992 and going on to work in Individual Life, Individual Annuities, and Group Life and Health.Before joining RMA, Ed served as a Pricing Actuary at NN Financial (later acquired by Transamerica Life Canada). Ed holds a Bachelor of Commerce degree from the University of Toronto and is a Fellow of both the Society of Actuaries and the Canadian Institute of Actuaries. He is also a registered Insurance Broker under RIBO.

Blake Luo

Vice President & Group Actuary - Accident & Health

Blake joined RMA in 2022 as a key member of our Accident & Health team.  As Vice President & Group Actuary of the A&H Division, Blake will lead the underwriting of new and renewal programs, foster existing client partnerships and identify business growth opportunities while delivering innovative client solutions.  His experience and knowledge from his previous leadership roles in health and benefits consulting, actuarial and underwriting will add to RMA's group insurance expertise in supporting insurers and benefits consultants.  Blake's professional designations include FSA, FCIA, CERA and LLQP.

Location

Toronto

Jason Foroglou

Vice President - Commercial Insurance

Jason joined RMA in 2023 as Vice President, Commercial Insurance and is responsible for the development, execution and management of the company's specialty, and property and casualty business. He will be instrumental in achieving Commercial's growth objectives and will deliver on RMA's client commitment of providing flexible solutions, and sound underwriting strategies. Jason brings more than 20 years of industry experience to the position, including several years of agency management, business development, underwriting, and brokerage operations leadership. He holds a BA degree in Financial and Economic Studies, an MBA in Finance and Marketing, an FCIP designation and is a member of RIBO. 

Anthony Rotondi

Vice President - Operations

Anthony Rotondi joined RMA in 2019. He is Vice President of Operations and is responsible for managing and providing oversight on all policy and claims administration, financial reporting and client billing activities for the Life Reinsurance and Accident & Health units.Prior to joining RMA, he worked with RGA International as Director of Administration, Global Shared Services. Anthony held other management and senior operational roles with Pacific Life Re and Manulife Reinsurance. He holds a Bachelor’s degree in economics and is a certified Project and Change Management Practitioner.

Nathan Bakker

Life Reinsurance 

Michael Castel 

Accident & Health

Tracy English

Assistant Vice President - Insurance Solutions

Tracy joined RMA in 1999 to help develop and administer the company’s Creditor Insurance business. After obtaining her accounting diploma, Tracy entered the insurance industry in 1992, serving two major international insurers, American Life Insurance Company and CIGNA Life. In her current role, which she has held since February, 2014, she is responsible for RMA’s third-party administration services.Tracy continues to make important contributions to the marketing and development of the Creditor business as well as RMA’s expansion into new insurance product lines and services.

Gema Escobido

Director - Business Operations and Compliance

Gema joined RMA in 2010 and has held management positions including Financial Account Manager, Life Reinsurance and Company Controller.  As Director, Business Operations and Compliance, Gema is responsible for supporting the production and analysis of financial and client reporting across RMA’s diverse businesses and the company liaison with corporate Finance and Treasury.  Gema is also responsible for all business compliance, insurances, and licensing matters to meet RMA’s statutory requirements.  A Fellow of the Life Management Institute (FLMI), Gema is also a designated CPA/CMA.

Tara Felt

Commercial

Rashawnne Gardiner

Commercial

Francine Hemmerechts

Commercial

Jeff Higuchi

Vice President - New Business Development

Jeff joined RMA in 2022 to lead the advancement of business growth opportunities in our commercial and specialty insurance markets. He is responsible for the development of sales strategies and action plans to identify new growth opportunities and creative solutions to increase RMA's market presence in Canada. Jeff has been a part of the Commercial industry since early 2000 and has enjoyed an accomplished career in both business development and underwriting with leading P&C insurance companies. He holds the CIP designation and is a graduate of McMaster University where he received a Bachelor of Arts in Economics.

Jean Jaques Jako

Insurance Solutions

Brad Lee

Vice President - Strategic Initiatives, Life Reinsurance

Brad joined the RMA team in 2020 as the AVP, Strategic Initiatives. In this entrepreneurial function, he pioneers new ventures and partnerships to innovate the insurance industry and offer cutting edge solutions to our clients. Brad began his actuarial career at Canada Life and was most recently at ivari where he led various company initiatives such as product development/pricing, reinsurance, VNB modeling and IFRS 17. He holds FSA, FCIA and CERA designations.

Junxiu Liu

Life Reinsurance 

Nilesh Mehta

Vice President - Financial Solutions, Life Reinsurance

Nilesh Mehta joined RMA in 2017 as Vice President, Financial Solutions, Life Reinsurance. Nilesh is primarily responsible for PBR solutions and the pricing activities of non-traditional reinsurance. He has over 18 years of experience in the insurance and reinsurance industries.Prior to joining RMA, Nilesh held various senior posts with some of the industry leading institutions including John Hancock / Manulife and Canada Life Re. Nilesh is a Fellow of the Society of Actuaries and a Member of the American Academy of Actuaries.

Cindy Mitchell

Vice President, Marketing Underwriter

Cindy Mitchell joined the RMA team as Vice President, Marketing Underwriter in 2023. Cindy will be supporting our Life Reinsurance business managing all underwriting aspects, fostering client relationships, and pursuing growth opportunities. Cindy is an accomplished life underwriting professional with extensive knowledge in risk selection and mortality across all life product lines. This experience and expertise add to RMA's knowledge and market leadership enabling us to build valued relationships with our client companies and reinsurance partners to produce solutions that achieve results.

Laurel David

Director - Accident & Health

Laurel David has been with RMA since 2002. She is responsible for marketing and underwriting Accident & Health and Group Life business as well as supporting experience studies.She began her career at Maritime Life in Halifax, and moved to Toronto in 1989 to work as a Group Underwriter at Canada Life. Her career in reinsurance began in 1993 when she joined Mercantile & General where she underwrote and managed US Group Medical and Life accounts. Laurel holds a Bachelor of Science degree with a major in Mathematics. She is a Fellow of the Life Management Institute (FLMI) and is a Health Insurance Associate (HIA).

Letitia Pedersen

Operations

Meisam AramI

Operations

Mark Swanson

Executive Vice President - Business Development, Life Reinsurance

Mark Swanson joined RMA in 2016 as the Executive Vice President, Business Development, Life Reinsurance. Mark is a qualified actuary, possessing both the FSA and MAAA designation, and he has over 25 years of experience in the US life insurance / reinsurance markets.Over the years, Mark has taken on actuarial roles ranging from pricing, product development, and experience analysis to marketing. He joins us from Scor Global Life USA, bringing with him a wealth of knowledge in the US life reinsurance industry. Mark is responsible for the marketing and business development of RMA's life reinsurance business, as well as also playing a large role in our pricing process and experience analysis. He is located in the US, focusing primarily on development initiatives in the US market.

Leanne Taylor

Commercial

Mercedes Wenner

Life Reinsurance 

Kiersten Zukowsky

Commercial

WE’RE HERE TO HELP

As the global health crisis continues to evolve, RMA’s top priorities remain taking appropriate and necessary measures to ensure the health and safety of our employees and communities while continuing to serve our clients, business partners and other stakeholders.

CARING FOR OUR CLIENTS

We are confident in our ability to operate and provide uninterrupted service to meet the needs of our clients during this fluid situation. We are here to support you – please contact us at info@rmacan.com.

CARING FOR OUR EMPLOYEES

All employees are equipped and ready to serve our clients, whether at home or in the office. We have taken added precautions to make our office space safe.  We continue to closely monitor public health updates and will respond and adapt to any changing condition.