Get to know us

At RMA, our best asset is our people. Take a moment to meet our stellar team! We’re always here to help.

RMA employs some of the industry’s most talented and dedicated professionals with many years of experience earned while working for RMA and other leading insurance organizations. This gives us the capacity to be innovative, the strength to lead, and the flexibility to manage a wide variety of new opportunities as risk management, consulting, technology and administration service specialists serving:

Claire Myles

President

Douglas Lum

Managing Director - Life Reinsurance

Ed Yeung

Vice President, Insurance Solutions

Massimo Nini

Vice President & Group Actuary, Accident & Health

Michael O’Connor

Vice President - Commercial Insurance

Mark Swanson

Executive Vice President - Business Development, Life Reinsurance

Nilesh Mehta

Vice President - Financial Solutions, Life Reinsurance

Tracy English

Assistant Vice President - Insurance Solutions

Brad Lee

Assistant Vice President - Strategic Initiatives, Life Reinsurance

Laurel David

Director, Accident & Health

Jeanne Chan

Director - Underwriting, Life Reinsurance

Anthony Rotundi

Vice President - Administration

Sherry Duffy

Vice President - HR & Corporate Communications

Gema Escobido

Corporate Controller

Claire Myles

President

Claire is one of the two founding partners of RMA. As President, she is responsible for the strategic direction and development of RMA’s business and has oversight for all facets of the business including products and services, operations, finance, HR, compliance and risk management.Prior to RMA, Claire worked for several years at North American Life in the Corporate Actuarial and Reinsurance areas until its merger with Manulife Financial in 1996. Her responsibilities included marketing, pricing and financial reporting of the Life and Health reinsurance business. Claire holds a Bachelor’s degree in mathematics and is a Fellow of the Life Management Institute (FLMI) and a registered Insurance Broker under RIBO.

Douglas Lum

Managing Director - Life Reinsurance

Douglas joined the RMA team in 2013 to oversee our Life Reinsurance operation, which encompasses pricing, marketing, underwriting and treaty. A member of the RMA management team, Douglas brings over 20 years of industry experience to his position.Prior to joining us, he was the General Manager, Life & Health, for Allianz SE Reinsurance in Singapore, overseeing business activities in Asia Pacific and MENA. Douglas has also held senior roles in business development, client management, and actuarial functions with Allianz Re and Gerling Konzern Globale Re.

Ed Yeung

Vice President, Insurance Solutions

Ed joined RMA in 2002 to develop our Direct Insurance business. He is responsible for product development, pricing, and business development in Canada. Ed has been instrumental in expanding RMA’s product portfolio beyond Creditor Insurance to areas such as Warranty Refund and Gap Insurance. Ed started his career at Canada Life, beginning as an actuarial student in 1992 and going on to work in Individual Life, Individual Annuities, and Group Life and Health.Before joining RMA, Ed served as a Pricing Actuary at NN Financial (later acquired by Transamerica Life Canada). Ed holds a Bachelor of Commerce degree from the University of Toronto and is a Fellow of both the Society of Actuaries and the Canadian Institute of Actuaries. He is also a registered Insurance Broker under RIBO.

Massimo Nini

Vice President & Group Actuary, Accident & Health

Massimo joined RMA’s Accident and Health practice in 2016. His responsibilities include the Development and Pricing of Accident and Health solutions, Business Development and Relationship Management. Prior to joining RMA, Massimo held the role of Principal with global consulting firm Mercer. He also held the role of Senior Consulting Actuary in the Health & Benefits practice of consulting firm Morneau Shepell in their Montreal and Ottawa offices. Over the years, he has provided consulting and actuarial services to some of the largest private sector and public sector organizations in Canada.Massimo holds a Bachelor degree in Actuarial Mathematics and is a Fellow of the Society of Actuaries (FSA) and of the Canadian Institute of Actuaries (FCIA). He also holds the Life Insurance agent license (including Accident and Sickness) in Ontario and other provinces across Canada and is a registered Insurance Broker under RIBO.

Michael O’Connor

Vice President - Commercial Insurance

Mike joined RMA in 2021 to develop our Commercial Insurance business. He is responsible for strategy, product development, pricing, and business development. Mike brings over 25 years of underwriting experience to the role. He has senior executive management experience within underwriting, marketing, program management and product development for both start-up and established insurance operations. Mike spent the bulk of his career at CNA Canada. He held a series of management roles of increasing responsibility ending as Chief Underwriting Officer, Specialty. 

Mark Swanson

Executive Vice President - Business Development, Life Reinsurance

Mark Swanson joined RMA in 2016 as the Executive Vice President, Business Development, Life Reinsurance. Mark is a qualified actuary, possessing both the FSA and MAAA designation, and he has over 25 years of experience in the US life insurance / reinsurance markets.Over the years, Mark has taken on actuarial roles ranging from pricing, product development, and experience analysis to marketing. He joins us from Scor Global Life USA, bringing with him a wealth of knowledge in the US life reinsurance industry. Mark is responsible for the marketing and business development of RMA's life reinsurance business, as well as also playing a large role in our pricing process and experience analysis. He is located in the US, focusing primarily on development initiatives in the US market.

Nilesh Mehta

Vice President - Financial Solutions, Life Reinsurance

Nilesh Mehta joined RMA in 2017 as Vice President, Financial Solutions, Life Reinsurance. Nilesh is primarily responsible for PBR solutions and the pricing activities of non-traditional reinsurance. He has over 18 years of experience in the insurance and reinsurance industries.Prior to joining RMA, Nilesh held various senior posts with some of the industry leading institutions including John Hancock / Manulife and Canada Life Re. Nilesh is a Fellow of the Society of Actuaries and a Member of the American Academy of Actuaries.

Tracy English

Assistant Vice President - Insurance Solutions

Tracy joined RMA in 1999 to help develop and administer the company’s Creditor Insurance business. After obtaining her accounting diploma, Tracy entered the insurance industry in 1992, serving two major international insurers, American Life Insurance Company and CIGNA Life. In her current role, which she has held since February, 2014, she is responsible for RMA’s third-party administration services.Tracy continues to make important contributions to the marketing and development of the Creditor business as well as RMA’s expansion into new insurance product lines and services.

Brad Lee

Assistant Vice President - Strategic Initiatives, Life Reinsurance

Brad joined the RMA team in 2020 as the AVP, Strategic Initiatives. In this entrepreneurial function, he pioneers new ventures and partnerships to innovate the insurance industry and offer cutting edge solutions to our clients. Brad began his actuarial career at Canada Life and was most recently at ivari where he led various company initiatives such as product development/pricing, reinsurance, VNB modeling and IFRS 17. He holds FSA, FCIA and CERA designations.

Laurel David

Director, Accident & Health

Laurel David has been with RMA since 2002. She is responsible for marketing and underwriting Accident & Health and Group Life business as well as supporting experience studies.She began her career at Maritime Life in Halifax, and moved to Toronto in 1989 to work as a Group Underwriter at Canada Life. Her career in reinsurance began in 1993 when she joined Mercantile & General where she underwrote and managed US Group Medical and Life accounts. Laurel holds a Bachelor of Science degree with a major in Mathematics. She is a Fellow of the Life Management Institute (FLMI) and is a Health Insurance Associate (HIA).

Jeanne Chan

Director - Underwriting, Life Reinsurance

Jeanne Chan joined RMA in April 2015 and is responsible for providing underwriting services in the Life Reinsurance unit. She brings 30 years experience in the financial industry having worked at direct, TPA, fraternal and international insurance companies underwriting life, juvenile, critical illness and creditor business. Jeanne has held various roles with responsibilities in development of underwriting / administration / imaging systems, products and new business processes, auditing, claim reviews, TPA activities, training and building client relationships.Jeanne holds several insurance designations including Fellow of Life Management Institute (FLMI), Fellow of the Academy of Life Underwriting (FALU) and Associate, Life and Health Claims (ALHC).

Anthony Rotundi

Vice President - Administration

Anthony Rotundi joined RMA in 2019 as Head of Administration and is responsible for managing and providing oversight on all policy and claims administration, financial reporting and client billing activities for the Life Reinsurance and Accident & Health units.Prior to joining RMA, he worked with RGA International as Director of Administration, Global Shared Services. Anthony held other management and senior operational roles with Pacific Life Re and Manulife Reinsurance. He holds a Bachelor’s degree in economics and is a certified Project and Change Management Practitioner.

Sherry Duffy

Vice President - HR & Corporate Communications

Sherry joined RMA in 2019 as Head of HR and Corporate Communications. She is responsible for leading the company’s HR function and programs and oversees internal and external communications and company events.Sherry joins RMA with over 25 years of experience and has held other HR leadership roles with Markel Canada, Aurigen/Partner Re and RBC Insurance. Sherry holds a Bachelor of Arts degree, a post graduate diploma in HR Management and holds the CHRL designation.

Gema Escobido

Corporate Controller

Gema joined RMA in 2010 as one of its Account Managers responsible for Financial Reporting and Administration of RMA’s Life Reinsurance business. RMA is her first foray into reinsurance as she has worked previously on the direct side of the Industry. A Fellow of the Life Management Institute (FLMI), she is also a designated CPA/CMA and was promoted to Corporate Controller in 2016.

WE’RE HERE TO HELP

As the global health crisis continues to evolve, RMA’s top priorities remain taking appropriate and necessary measures to ensure the health and safety of our employees and communities while continuing to serve our clients, business partners and other stakeholders.

CARING FOR OUR CLIENTS

We are confident in our ability to operate and provide uninterrupted service to meet the needs of our clients during this fluid situation. We are here to support you – please contact us at info@rmacan.com.

CARING FOR OUR EMPLOYEES

All employees are equipped and ready to serve our clients, whether at home or in the office. We have taken added precautions to make our office space safe.  We continue to closely monitor public health updates and will respond and adapt to any changing condition.